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Protection of personal data

The person responsible under the General Data Protection Regulation is :

Raynal, 44, Cours Mirabeau, 13100 Aix-en-Provence

1. Data protection
We would like to welcome you to our website and thank you for your interest in our offers. The protection of your personal data is of the utmost importance to us. In this Privacy Statement, we inform you about the collection and use of your personal data, the purpose and legal basis for this, and your rights and remedies.

Our Privacy Statement for the use of our web pages and the Data Protection Directive of SAS GRAS REGINAL JOAILLERIE (RAYNAL) do not apply to your activities on the web pages of social networks or other providers that you access via links on our web pages. Please refer to the data protection provisions on the websites of these providers.

2. Collection and processing of personal data
a. When you visit our web pages, we record certain information about the browser and operating system you are using, the date and time of your visit, the access status (e.g. whether you were able to access a web page or whether you received an error message), the use of the web page's functions, any keywords you may have entered and whether you have been able to access our web pages. the date and time of your visit, the access status (e.g. whether you were able to access a web page or whether you received an error message), the use of the web page's functions, any keywords you may have entered, the frequency with which you visit the various web pages, the name of the files accessed and the volume of data transmitted, the Internet page from which you access our Internet pages and the Internet page which you visit from our Internet pages, either by clicking on the links appearing on our Internet pages or by directly entering a domain in the input field of the same tab (or window) of the browser in which you opened our Internet pages.

b. We will only store other personal data if you have provided it to us, for example, as part of a registration, a contact form, a survey, a competition or for the performance of a contract and, in all these cases, only if we are authorised to do so on the basis of your consent or the applicable legal provisions (you will find further information on this point in the "Legal basis for processing" section).

c. You are under no legal or contractual obligation to make your personal data available. However, it is possible that certain functions of our Internet pages depend on the provision of personal data. In any case, if you do not provide your personal data, certain functions may not be available or may only be partially available. 

3. Purpose of use
a. We use the data collected when you visit our Internet pages to make them more user-friendly and to protect our IT systems from attacks and other unlawful acts.

b. Insofar as you provide us with other personal data as part of, for example, a registration, a contact form, a survey, a competition or the performance of a contract, we will use this data for the purposes of customer management and, if necessary, the settlement and invoicing of any commercial transactions.

4. Transfer of personal data to third parties
a. Our Internet pages may also contain offers from third parties. If you click on an offer of this type, we will pass on the data to the service provider concerned (e.g. the fact that you found this offer on our pages and, where applicable, additional information that you have already provided on our Internet pages). 

5. Use of usage data; use of analysis tools
a. We would like to tailor the content of our websites to your interests as closely as possible and thereby improve our offer to you. We use the Google Analytics analysis tool to find out the preferences of users of our websites and to identify the sections that are most popular.

b. When this analysis tool is used, data may be transmitted to servers in the USA for processing. In this respect, please note the following: according to the European Union, the United States does not have an "appropriate level of protection" for the processing of personal data as required by EU standards. However, for certain companies, this level of protection can be replaced by certification under the "EU-U.S. Privacy Shield" standard.

c. If you do not want us to collect and use information about your visit to our web pages using the analysis tool indicated, you may object to this at any time in the future ("opt-out").

We will respond to your objection by inserting an opt-out cookie in your browser. This cookie is used exclusively to identify your objection. Please note that for technical reasons, an opt-out cookie can only be used with the browser in which it has been installed. If you delete the cookies or use another browser or another device, you will have to activate the opt-out option again.

d. Below you will find information on the suppliers of the analysis tools we use and the opt-out option available to you:

i. Google LLC ("Google"):

Google is EU-U.S. Privacy Shield certified.

You may object to the transfer of your data and its storage and processing by Google. Google will inform you of this via the following link: https://tools.google.com/dlpage/gaoptout?hl=de. 

6. Security
We apply technical and organisational security measures to protect the personal data we manage from manipulation, loss, destruction or use by unauthorised persons. Our security measures are subject to continuous improvement and take account of technological developments.

7. Legal basis for processing
a. Insofar as you have consented to the processing of your personal data, this consent constitutes the legal basis for the processing (Art. 6 par. 1 point a RGPD).

b. Art. 6 par. 1 point b RGPD represents the legal basis for the processing of personal data for the purposes of initiating or performing a contract concluded with you.

c. If the processing of your personal data is necessary for the fulfilment of our legal obligations (e.g. for data retention), Art. 6 par. 1 point c RGPD will be the legal basis.

d. We also process personal data to protect our legitimate interests and the legitimate interests of third parties in accordance with Art. 6 par. 1 point f RGPD. These legitimate interests include maintaining the functionality of our IT systems, the marketing of our own and external products and services and the legally required documentation of business contacts.

8. Deletion of your personal data
We will also delete your personal data as soon as the purpose for which it was collected and processed by our services no longer applies. After this date, storage may only take place if this is necessary under the laws, regulations or other legal requirements of the European Union or a Member State of the European Union in force.

9. Rights of data subjects
a. As a data subject, you have the right to access your data (Art. 15 RGPD), to rectification (Art. 16 RGPD), to erasure (Art. 17 RGPD), to restriction of processing (Art. 18 RGPD) and to data portability (Art. 20 RGPD).

b. If you have consented to the processing of your personal data by us, you will have the right to withdraw your consent at any time. Your revocation will not affect the lawfulness of the processing of your personal data until such revocation. Nor does it affect the validity of the processing of such data on any other legal basis, in particular in order to comply with legal obligations (see "Legal basis for processing").

c. You have the right to object, at any time, to the processing of your personal data for the purpose of canvassing, including profiling insofar as it is linked to such canvassing. (Art. 21 RGPD)

d. You may exercise these rights by contacting SAS GRAS REGINAL JOAILLERIE (RAYNAL), 44 Cours Mirabeau, 13100 Aix-en-Provence.

If you consider that the processing of your personal data infringes legal provisions, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 RGPD).  

10. Newsletter
If you subscribe to the newsletter offered on our website, the data collected when you register for the newsletter will only be used for sending the newsletter if you do not expressly agree to any other use. You may cancel your subscription at any time using the unsubscribe function provided in the newsletter.

11. Cookies
Below you will find information about the cookies we use and their functions.

We use cookies and other similar technologies, such as HTML5 storage and local shared objects (hereinafter referred to as "cookies"), to find out about your preferences and to be able to adapt our web pages to your needs and make them even more user-friendly. We use the Google Analytics analysis tool for the same purpose; cookies may also be used in this context.

a. Functions and use of cookies

i. Cookies are small files saved by a website that you visit on your PC, laptop or mobile device. We may use them in particular to check whether your device has already been connected to our pages or to recognise your language or other favourite settings. Cookies may also contain personal data.

ii. By using our website, you accept the use of cookies.

You can of course browse our site without cookies. In other words, you can refuse the use of cookies and delete them at any time by making the appropriate settings on your device.

To do this, please proceed as follows:

I. Most browsers are programmed to accept cookies automatically. You can change this setting by activating the "Do not accept any cookies" setting in your browser.

II. You can delete cookies already stored on your device at any time. To find out how to do this in detail, please refer to the instructions for use from the manufacturer of your browser or your devices.

III. Opposition to the use of cookies or their deletion is linked, like their use, to the device and browser used. You must therefore oppose the use of cookies or delete them on each of your devices and, if you use several browsers, for each browser.

iii. If you decide to refuse the use of cookies, certain functions offered on our Internet pages may not be available to you or may only be partially available.

Functional cookies:

These cookies are used to ensure that the site's functionalities work properly (product consultation, online purchase, playback of Youtube videos).

We also use a cookie to collect and record your consent to the use of cookies during your browsing.

Statistics cookies:

These cookies enable us to compile statistics on visits to our web pages and to detect browsing problems in order to monitor and improve the quality of our services.

Configure cookie consent

a. We want to tailor the content of our web pages to your interests as closely as possible and thereby improve our website for you. We use the Google Analytics analysis tool to find out what users like about our website and which sections are most popular.

b. When using these analysis tools, data may be transmitted to servers located in the United States for processing. In this respect, please note that the European Union does not consider the United States to have an "adequate level of protection" for the processing of personal data as required by EU standards. This level of protection may, however, be replaced for certain companies by certification to the "EU-U.S. Privacy Shield" standard.

c. If you do not want us to collect and use information about your visits to our web pages using the aforementioned analysis tools, you may object to this at any time in the future ("opt-out").

d. You will find below information on the suppliers of the analysis tools we use and the opt-out options available to you:

i. Google LLC ("Google"):

Google is EU-U.S. Privacy Shield certified.

You may object to the transfer of your data and its storage and processing by Google. Google will inform you of this via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Rolex Section

While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.